Some retailers charge a 15% re-stocking fee even if you're within the regular return policy window. While this shouldn't deter you from buying a product you want, it might persuade you to buy it from a different retailer. Either way, it's best to know what the policy is so … [Read more...] about Know the return policy

If you're buying directly from a reputable electronics manufacturer or a site like Amazon, this shouldn't be an issue. However, if you branch out from there, you should definitely do research before making the purchase. When possible, read other consumer's comments, … [Read more...] about Buying Refurbished Electronics: research the seller

By buying a brand, model and/or technology that's been around for awhile, you increase the chance that it's a quality product with a reliable track record. While this is a good rule of thumb when buying new electronics, it's particularly important when buying refurbished … [Read more...] about Buying Refurbished Electronics: buy proven brands & models

If possible, try to see the item in person and even give it a test run to make sure it works the way you'd expect. If you're buying online and this isn't an option, do the next best thing: get pictures from the seller and ask them any questions you have about the product's … [Read more...] about Buying Refurbished Electronics: give the product a test run

Don't make any assumptions about what is or isn't included with refurbished goods. If you're in doubt, ask the seller to explicitly outline what items are included with the purchase. Sometimes they'll include everything that would come with the product if it were brand new. … [Read more...] about Buying Refurbished Electronics: know what’s included